About Our Animal Hospital
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If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution. Some…
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How do I get my password?
If you are a client of our clinic, you may obtain your client password by looking at the bottom of one of your invoices or by calling the clinic.
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Where are your hospital and clinic located?
March Road Veterinary Hospital is located at 591 March Road (across the road from Alcatel and beside the Goodlife Fitness). Dunrobin Veterinary Clinic can be found at 2719 Dunrobin Road…
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What do I do in the case of an emergency and your clinic isn’t open?
In an emergency, please call: ANIMAL EMERGENCY OTTAWA (613)745-0123 This is the OCVEH located at 1150 Lola Street in the east end of Ottawa. Open weekdays 6pm to 8am and…
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What are your hours of operation?
At March Road Veterinary Hospital, our regular business hours are Monday and Friday from 8 a.m. – 5 p.m. On Tuesday, Wednesday and Thursday nights we have extended hours until…
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Why do you have password-protected areas on your website?
In some cases, our professional governing body requires that we have a veterinary–client relationship with pet owners before communicating certain information to them. Also, some educational and informational sections of…